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Uploading images and videos

You can upload images and videos to your profile to showcase your services.

  • Supported formats: JPG, PNG
  • Files are stored securely and only visible to clients once approved.

Every image manually reviewed by our moderation team.

  • We compare uploaded images against your identity verification photo to ensure the profile belongs to you.
  • Reviews usually take a few hours, but in some cases it may take longer (especially during busy periods).
  • Please be patient. You’ll receive a notification if it’s rejected.

Your upload may be declined if:

  • Mismatch with ID → the person in the image/video is clearly not the same as the verified ID photo.
  • Other people appear → group shots, friends, or anyone else visible in the image.
  • Nudity in avatar → your avatar/profile picture must not contain nudity.
  • Poor quality → images that are too dark, blurry, or heavily edited.
  • Inappropriate content → anything that violates our provider policies or content guidelines.
  • Watermarks → Images or videos contain excessive, distracting, or unauthorized watermarks.
  • Use clear, well-lit photos of yourself that match your ID.
  • Keep your avatar professional. no nudity, filters, or text overlays.
  • Make sure your images are recent and represent you accurately.

Here’s a quick guide to what works (✅) and what doesn’t (❌):

  • Approved avatar: A recent, clear headshot of you, in good lighting, with no nudity.

  • Rejected avatar: A heavily filtered selfie, someone else’s image, or nudity.

  • Approved gallery photo: A professional-style shot of you alone, consistent with your ID.

  • Rejected gallery photo: Group pictures, stock images, or photos where your face is completely hidden.


We accept the following image formats:

  • .JPG / .JPEG
  • .PNG
  • .WEBP
  • Maximum file size: 20MB
  • Recommended dimensions: at least 800x800 pixels
  • Square or portrait orientation is preferred for profile images

Larger or higher-resolution images will be automatically resized for performance and consistency across devices.

  • All media is manually reviewed for authenticity and safety.
  • Review times may vary, allow up to 24 hours during peak times.
  • Avatar images must always be safe for work and show only you.
  • Rejected uploads can be replaced, you’ll get a notification explaining why.